Acquire knowledge of client’s products and procedures (skill required: quick learner).Have a second read of the job description and find key skills and experience they are looking for and reassure the interviewer that you have those skills!įor example, suppose you were on an HSBC Customer Service Executive Interview: This will sound like you are committed to staying at HSBC for the long haul. If you don’t have a five-year plan, take a look at other banking jobs and find a job you can see yourself doing.(Source – What Color is Your Parachute)Ĥ. Tip! Studies have revealed that when it is your turn to speak or answer a question you should not plan on speaking for more than two minutes. The interviewer also knows your current studies and your future goals align with HSBC’s line of business. Here the interviewer knows that you have previous customer service experience. Currently, I am studying business administration, and in the future, I hope to work in banking and finance. I gained lots of customer service experience. In the past, I worked in retail and I was the first point of contact for the customer. Then tell the interviewer what you are currently doing which in turn will also benefit you and the bank.įor example, suppose you are on an HSBC Customer Service Interview. They employ 229,000 full-time staff around the world.Īnswering this question correctly is probably your best chance to sell yourself.įirst, tell the interviewer how your past and present work experience will benefit you and the bank if offered the position.There are around 3,900 offices in 66 countries and territories.HSBC Direct is a telephone/online direct banking operation that attracts customers through mortgages, accounts, and savings.The world headquarters are in Canary Wharf, London.The company is on the London Stock Exchange and the Hong Kong Stock Exchange.HSBC is one of the world’s largest banking and financial services organizations serving around 38 million customers worldwide.The bank has four business groups which are: Commercial Banking, Global Banking and Markets, Retail Banking and Wealth Management, and Global Private Banking.
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