Now, all users who are managed under a company profile in the TeamViewer Management Console can be added to the whitelist with a single click. Instead of adding each user individually to the whitelist on every computer requiring additional access protection, it’s now possible to add a whole company at once and use setting policies to apply the whitelist to any number of devices. To make life easier for admins, we introduced a master whitelist in version 10. Introducing the TeamViewer Master Whitelist It meant updating the whitelist on each device that permitted access from that user’s account. Nevertheless, we received some feedback from users who felt that administrating whitelists was somewhat time-consuming since these lists had to be set up and maintained individually for each computer.Īnother inconvenience cropped up when an employee left the company and his TeamViewer user account had been whitelisted on every single company computer. The TeamViewer whitelist has been a very popular feature ever since its introduction. Via the whitelist, you can grant certain users access to specific computers.Īfter setting up the whitelist, only users who are on the whitelist have the ability to access that particular device. To prevent unauthorized users from accessing these computers, we developed a whitelist for TeamViewer that was unveiled as part of version 3.6. We recognize that every company has proprietary information and confidential data stored on their computers. Controlling User Access with the TeamViewer WhitelistĪt TeamViewer, privacy and security have always been top priorities. “If we install this software on our computers, can we be sure that no one outside the company can access our computers?”Īn admin likely hears this question first when he or she suggests getting a remote support solution for the company. Instead of running around the office fixing users’ computer problems, admins can comfortably and remotely access the computers via TeamViewer.Īlthough using remote support tools has become quite common among admins and IT supporters, there may still be some concerns regarding security when using remote support tools. Many computers usually means many users, and those users can lead to a lot of support cases. In a company with many computers, TeamViewer can be an IT admin’s best friend.
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